Welcome to
Ashcroft Veterinary Centre
-
Customer Survey
The efficiency and politeness of the person who dealt with your call when you rang the Ashcroft Veterinary Centre:
Excellent
Good
Fair
Dissatisfied
If you answered Dissatisfied please tell us why below:
The way you were treated by the receptionist/nursing staff when you arrived:
Excellent
Good
Fair
Dissatisfied
If you answered Dissatisfied please tell us why below:
How long did you wait to be seen by the vet?
I went straight in
5 - 10 mins
10 - 20 mins
20 - 30 mins
More than 30 mins
The cleanliness, comfort and lack of odours:
Excellent
Good
Fair
Dissatisfied
If you answered Dissatisfied please tell us why below:
The friendliness, patience and politeness of the vet:
Excellent
Good
Fair
Dissatisfied
If you answered Dissatisfied please tell us why below:
The way the vet explained about your pet's condition and treatment:
Excellent
Good
Fair
Dissatisfied
If you answered Dissatisfied please tell us why below:
I am aware that the Ashcroft Veterinary Centre provides the following:
Full x-ray facilities
In-house blood testing
Full medical and surgical facilities
Dental clinics
Gold standard anaesthesia and surgery
Access to excellent laboratory facilities, specialists and referral centres
ECG and monitoring equipment
Behaviour and Diet advice
Pet Passports and travel advice
24 hour emergency cover
Microchipping
Ultrasound
A member of staff has given me advice about:
Vaccinations
Pet nutrition
Dog training
Worming
Breeding or Neutering
Flea control on pet and in home
Pet insurance
The Ashcroft Veterinary Centre provides a professional service and represents good value for money:
Yes
Maybe
No
If you answered No please tell us why below:
I am likely to return and recommend the Ashcroft Veterinary Centre to my friends:
Yes
Maybe
No
If you answered No please tell us why below:
Was there one person in particular that made a difference to your visit to the Ashcroft Veterinary Centre?
Yes
No
If you answered Yes please tell us who below:
If you have any further comments or suggestions on how we can improve our service to you and your pet, please use the box below:
Where was your pet treated ?
Please select...
Oakengates
Shawbirch
What is your Name ? (Optional)
Your email address: (Optional)
What is your Pet's Name ? (Optional)
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